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University Auxiliary Services Replaced ID Cards Over 4,000 Times In Eight Months

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University at Albany ID cards were replaced nearly 4,500 times within the first eight months of this year.

Of over 11,000 cards printed within this time, 44 percent were replacements, University Auxiliary Services reported.

It’s unclear how many IDs were replaced over the last two months. UAS doesn’t compile card data until semester’s end. Should numbers mirror data from last fall, over 80 percent of cards printed during September and October will be replacements.

The number of card replacements was highest around the start of the spring and fall semester: 753 in January and 980 in August. Both levels are common when students return to campus, according to UAS officials.

“The reasons that people report for having lost their card and the reasons that people report as to how their card has been damaged are — there’s a million of them,” said Michelle Schifley, senior director of Administration for UAS.

Most cards are replaced due to wear and tear or loss. In rarer cases, cards have been cut, damaged while used to scrape ice, and in a recent case, Schifley said an ID appeared to have been set ablaze.

“Some students simply don’t care well for their card,” said Sharon Webster, director of ID Card Services for UAS. “Whether they keep it in a pocket or they keep it somewhere where they’re sitting on it all the time, there’s always that breakdown of integrity of the card.”

Since the start of the Dane It! temporary card program three years back, the number of replacements has decreased, UAS reported. Over the last eight months, about 70 percent of cardholders with a temporary ID had their cards restored.

Temporary IDs are active for three days. Official ID replacements cost $20.

Sydney Wright, a junior communications student, lost five IDs in two years, totaling $100 in replacements. She often discovered her card missing after riding taxis and buses across Albany.

Wright secures her ID in a wallet, a measure taken after her last card was lost six months ago.

“I never lose my credit cards or anything,” she said. “It’s because with SUNYCards, you forget it’s there and if it’s not connected to anything [sic].”

UAS stopped referencing the ID as a SUNYCard in effort to maintain consistency with university branding. The name was part of a failed initiative from SUNY Central during the 1990s to put all 64 campuses to be under a uniform ID.

Some SUNYCard signage was replaced across campus over the summer. In some areas, such as the UPD office, the old branding still remains.

“Although it is the official name, it’s not the commonly referred-to name,” said Mikaela Norris, a junior political science student.

 

 

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